Call us on: +353 (0)21 496 51 32

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Terms and conditions

Terms

WEBSITE USE AND SECURITY

You are entirely responsible for any and all activities that occur under your Account which is provided to you by Douglas Lawnmower Centre ltd. You agree to notify us immediately of any unauthorised use or any other breach of security.
 

WEBSITE PRIVACY AND DATA USE

We do not hold any personal data. Instead, personal data is stored on a remote secure server. Accordingly, if you have any questions concerning website privacy and data use, we suggest that you contact Douglas Lawnmower Centre Ltd . View our privacy statement here.
 

WEBSITE CONDUCT

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of Douglas Lawnmower Centre Ltd . Any copying, transmission or re-transmission of the same requires the prior written approval of Douglas Lawnmower Centre Ltd.
 

PRICE OF GOODS

(a) The price listed on the Website (the “Price”) for Douglas Lawnmower Centre Ltd products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong. (b) The prices quoted are recommended prices, Prices are correct at the time of going to press.
 

DELIVERY

We will endeavour to deliver the products to you within 3 working days of your order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.

 

DFG POINTS

To avail of the DFG points you must set up as a customer and not as a guest. You can do this by clicking the “create account” at the checkout page.  

CLAIMS

When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund. Any claim cannot be entertained once the order has been signed for, any damage must be specified on the delivery docket and the parcel must be refused.
 

ACCORDANCE WITH SPECIFICATION

Many of the Products are of a technical nature and it is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.

SAFETY

If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.

DISCLAIMER OF WARRANTIES

The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

PROPRIETARY RIGHTS TO CONTENT

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

CONTRACT

No contract will subsist between you and Douglas Lawnmower Centre Ltd or any partner store of Douglas Lawnmower Centre Ltd for a sale to you of any product or service unless and until Douglas Lawnmower Centre Ltd or the Douglas Lawnmower Centre Ltd partner store accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the timeDouglas Lawnmower Centre Ltd sends the e-mail to you (whether or not you receive that e-mail).

MODIFICATION OF TERMS

Most of our parts are aftermarket parts from independent parts manufacturers around the world. As well as aftermarket parts, we also offer original equipment parts. Our aftermarket parts are of matching quality to the original parts. All of our parts are aftermarket parts unless otherwise stated.

GENERAL

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

LAWS

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

TERMINATION

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

RETURNS

We at Douglas Lawnmower Centre Ltd view customer satisfaction as our number one priority. Therefore if the goods you have received are faulty, please return it to us in its original condition within 7 days of receiving the goods and we will issue a refund for the item provided that the items are in a fully resalable condition. This means that they must be returned in their unmarked original packaging and must be fully re-saleable.

In any case where we have dispatched an incorrect item or you have ordered an incorrect item Douglas Lawnmower Centre Ltd will, where applicable, dispatch a replacement item. In this instance you will be billed for the Item and a refund will be issued for the incorrect item once it is returned to us as described above. In this case Douglas Lawnmower Centre Ltd will provide a full order refund (including the outgoing delivery charge). We will not refund the cost of returning the product to us. In exceptional circumstances and at the discretion of Douglas Lawnmower Centre Ltd we may refund the incoming delivery charge. In this case the maximum amount refundable will be the cost of the outgoing delivery charge paid.

Please note that we will not accept any returns back after 7 days.

Before returning anything to us you must get a returns authorisation number from us, call us on 021-4965132 for a returns number, please note that anything returned without this number will not be refunded.

FITTING

It is the responsibility of you, the user, to ensure that all parts are of correct application before fitting.

All parts must always be installed by a person qualified to fit them, any attempt to fit parts where this is not the case will void the warranty, please also note that all dimensions supplied must be carefully noted by you, while we will always endeavour to help where we can, we cannot always guarantee that a specific part will fit a specific application